Repair & Replacement Policy
16th August 2021
- All repair work will be carried out with no further charges within 1 year from the date of installation except for wear and tear (ie. Melted Drip Tray).
- Repair work will be assessed and determined by the operation team prior to the visit if the repair work should be carried out on-site or off-site.
Replacement (1-to-1 exchange)
All 1-to-1 exchange only applicable for the below circumstances:
- When the customer found any defects within 7 days from the date of installation.
- When the repair has been assessed and determined it is not repairable at the moment.